Custom Orders

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By placing a custom toy order, you agree to have read and accept the following:

All General Terms from our main FAQ still apply.

▼ Ordering Process ▼

Processing time is currently 1-3 Weeks after approval. Your shipping method does not affect your order's place in the queue.

▸Each Custom Order page has a Custom Order Guide and extra visual guides for Colors and Styles to help you choose from our available options. You may also add comments to add any special request to the artisans. Providing an image of a pour we've previously done or a drawn image of what you would like is allowed! Please note this is subject to approval and more complexities may increase the cost of your order.

Each toy is handmade and will look a little different from the next. We will always try our best to match your requests closely, but please allow for variation.

All orders must be approved before production begins.
Artisans will reach out by email for any questions and for confirmation of any increase in cost from additional requests.

▸If any changes to the cost or order details are added, you have 72 hours (3 Days) from our last email correspondence to approve the changes or cancel your order. If we do not hear back after 72 hours, your order will be cancelled and refunded. You can always order again later!

If artisans have no questions or there are no additional charges, your order will be marked as Processing and will be completed within the production time window. You have nothing else to do but wait for your new friend :)

Creature Feature Toys has the right to reject an order on the basis of insufficient stock from our suppliers, or if we feel we are unable to complete your order request due to complexity.

Any changes or cancellations to orders already in the Processing stage are subject to a restocking fee.

▼ Customs are Limited ▼

We will only take on an acceptable amount of orders before closing the listings to catch up our queue. We will update the status on our front page and our Twitter.

As long as the order page doesn't say "Out of Stock" - you can place an order!

▼ Colors ▼

▸Colors are subject to change dependent on supplier changes. Signature Colors may be unique to the model, or will rotate monthly. Due to supply limitations, we may be unable to fulfill monthly signature requests outside of the time periods they are originally offered.

Available Signature Colors will always be shown in a visual guide on the custom order page for each model.

▸Custom Color Disclaimer:
Uniform patterns in custom marbles and fades (especially if specified in the special request box) are not guaranteed, as each toy is poured individually by hand.
Additionally, some pigments and firmnesses behave differently than others. Softer firmnesses tends to blend more, resulting in less tight marbles but more gradual fades.

If you upload an image reference, please allow for some variation.

▼ Styles ▼

Coming Soon.

▼ Extras ▼

▸Glow in the Dark:
Any custom design that uses glow in the dark pigment cannot be fully guaranteed to have an expected uniform pattern, as the UV reactive pigment is significantly heavier and different in composition to other pigments. Because of this, glow in the dark pigmented silicone tends to migrate throughout the toy during curing, especially in attempted fades. While we still prefer to give you all the available options, for best results, we only recommend selecting glow in the dark for either the shaft (Color 1) only, or the entire toy.

▸Cum Drip: Results may vary. Limited to one color only, but you may add Glow in the Dark (Select the glow in the dark color you prefer under the 'Color Add-Ins' option, and specify that it is for the Cum Drip). Please specify in Custom Comments if you have a preference on one single drip, or multiple — otherwise it will be artisan choice.

Have more questions? Reach out to us on Twitter or email us at creaturefeaturetoys@gmail.com

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