Your privacy is important to us. Plain and simple, we will never share or sell your information to anyone for any reason.
Creature
Feature Toys does not save any information about you other than what's
necessary for business transactions and customer support.
creaturefeaturetoys.com is hosted by Ecwid.com - Please view Ecwid's Privacy Policy for more information.
Payment
Payment
information is exclusively and securely handled through the provided eCommerce
gateways. We do not collect, or have access to, your credit card number, PayPal login credentials, or any other form of payment.
Shipping Information
Any relevant information entered during checkout for shipping purposes (name, address, zip code, etc) will not be shared or sold to third parties for any reason. It will only be used for the shipment of your purchase.
Abandoned Cart
If you begin the checkout process and enter your email, you may receive an "Abandoned Cart" reminder by email.
Email Communication after Purchase
By providing your email address at checkout, you are consenting to receive some email communication regarding your order. Upon successfully purchasing an order, you can expect the following emails from us:
- An order confirmation / receipt.
- An email notification once your package has been shipped.
- Possibly, customer service emails from contact@creaturefeaturetoys.com OR creaturefeaturetoys@gmail.com regarding any issues with your order including but not limited to processing delays, custom order clarifications, product replacements, shipping/lost mail support, order cancellations, etc. If your order has not shipped out during the expected time frame, please check your spam folder and mark us as "not spam" to ensure you receive our correspondence.
If you provide your email for our Newsletter (see below), purchases, or to otherwise create an account
for Creature Feature Toys, we will not spam!
Newsletter
Volunteering to receive CFT Insider emails (Newsletter) will only ensure you receive the latest news and offers exclusively for Creature Feature Toys, not third parties, and may be unsubscribed from at any time. We typically send a Newsletter on drop days, about twice a month.
Analytics
Our site uses Google Analytics to track depersonalized data so that we may analyze page views to invest our time on improving our store, sales, and our product production. No data will be used to personally identify individual users, and you have the option to opt out of this tracking. (A popup notice will appear when visiting our site.)
We will never share or sell this information to third parties for any reason.
Contact Us - Live Chat Button
We use Chatra, a live chat and contact form client, to provide excellent customer support. Chatra may use cookies on your device to remember chat history, browser type, access times, and other similar statistics which may aid in our ability to provide technical support, to increase our
Site’s functionality and user-friendliness, and to better tailor it to
our visitor's needs. Chatra does not store Personal Information. No information will ever be shared or sold to third parties. To opt out, you can instruct your browser, by changing its options, to stop
accepting cookies or to prompt you before accepting a cookie from the
websites you visit. For more information about this service, please visit Chatra.com
We do not and will not, at any time, request your credit card
information, your login information, or national identification numbers
in a non-secure or unsolicited e-mail or instant communication.
For more information on our policies, please see the FAQs (click here).
